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Found 215 resources
67 Fish Pond Lane
Elizabeth Gray, Mark Gordon, Bruce Patton
Two-party distributive and potentially integrative negotiation between principals over the sale of a house


Role Simulations
Axis Affair
Anita Ramasastry and Erin Monaghan
Two-party negotiation between attorneys for a male executive and a recently terminated female employee regarding allegations of sexual harassment and gender discrimination


Role Simulations
Bargaining with the Devil
When to Negotiate, When to Fight
Robert Mnookin
New York, NY: Simon & Schuster (2010)

Robert Mnookin offers practical advice for the most challenging conflicts -- when you are facing an adversary you don't trust, who may harm you, or who you may even feel is evil.


Books
3-D Negotiation
Powerful Tools to Change the Game in Your Most Important Deals
David A. Lax and James K. Sebenius
Cambridge, MA: Harvard Business School Press (2006)

A pathbreaking introduction to the "three dimensions" of complex negotiated dealmaking: table tactics, deal design, and the crucial but often overlooked dimension of setup


Books
Negotiation
Decision-Making and Communication Strategies That Deliver Results
Published monthly by the Program on Negotiation
A monthly newsletter for executives and other professionals regarding practical negotiation strategies and approaches


Subscription Periodicals
Ad Sales, Inc.
Lawrence Susskind
Six-party, multi-issue contract negotiation between management and union members of a publishing firm


Role Simulations
Aerospace Investment
Balancing Venture and Relationship Capital
Nicholas Sabin
Two-party term sheet negotiation between a venture capitalist and the founder of an aerospace start-up company in which participants are scored both on their substantive performance and on the other party's perception of the relationship


Role Simulations
Allies in Alexia
Renegotiating relationships between the American Cancer Society and United Way
The Consensus Building Institute
Six-party nonscorable negotiation among nonprofit, business, and community representatives regarding the most appropriate methods for fund raising and distributions


Role Simulations
Alplaus Supply Company
Duncan MacLaren
Two-party negotiation between a company field representative and a large corporate customer over a possible product return


Role Simulations
Amending Approval for the Storyville Pulp and Paper Mill
Consensus Building Institute and Alberta Environmental Appeal Board
Mediation of a three-party dispute among a paper mill, a community group, and an environmental regulatory agency over the paper mill's air pollution permit


Role Simulations
An Actual Small Claims Mediation
Bruce Patton
A mediation discussion piece.


Case Studies & Discussion Exercises
Ancolet Corp. v. Elson Realty Trust
JAMS/Endispute
Four-party settlement negotiation between corporate representatives and their counsel regarding a construction damage and rent payment dispute


Role Simulations
Art & Science of Negotiation (The)
Howard Raiffa
Cambridge, MA: Harvard University Press, 1982


Books
Bakra Beverage
Dan Vogel, under the supervision of Robert Bordone and Gillien Todd
Two-party nonscorable negotiation between a large beverage manufacturer and a local soft drink distributor over the terms of a distribution contract


Role Simulations
Bankruptcy Multiparty Negotiation Simulation
James Emerson with Ben Longoria, under the supervision of Professors Robert Mnookin and Lawrence Susskind
Six-party nonscorable negotiation of various claims against a mass tort defendant that has filed for bankruptcy


Role Simulations
Behavioral Theory of Labor Negotiations, A
An Analysis of a Social Interaction System
Richard E. Walton and Robert B. McKersie
Ithaca, NY: ILR Press, 1991


Books
Bentley Convertible
Roger Fisher, Bruce Patton
Two-party distributive negotiation over the sale of a rare automobile


Role Simulations
Beyond Winning
Negotiating to Create Value in Deals and Disputes
Robert H. Mnookin, Scott R. Peppet and Andrew S. Tulumello
Cambridge, MA: Belknap Press, 2004 (softcover)


Winner of the 2000 CPR Award for Excellence in ADR (Outstanding Book Category)


Books
Big Pipeline in Swagwit
Kelly Davenport, Pat Field and Lawrence Susskind
Two-party, two-issue integrative negotiation between representatives of a construction company and a Native American group regarding allocation of construction jobs


Role Simulations
Binder Kadeer
Consultation in the Company
Lawrence Susskind, Deborah Kolb, Paddy Moore, Margaret Borne and Peter Shapiro
Three- or four-party consultation by one or two human resources representatives to manage an affirmative action complaint by an employee against his supervisor


Role Simulations
Blender, The
Bruce Patton
Two-party, single-issue negotiation between a customer and a department store clerk about the return of a defective blender


Role Simulations
Blueville Health Foundation
Mieke van der Wansem, Lawrence Susskind and Janet Martinez
Five-party multi-issue negotiation among foundation, community, and medical board members of a new health foundation to set community health funding priorities and strategies for community engagement


Role Simulations
BMP Policy Meeting
Paddy Moore, Hal Movius, and Lawrence Susskind
Five-party, four-issue internal negotiation among employees of a major engine manufacturer to agree on procurement guidelines in preparation for external negotiations with suppliers


Role Simulations
Bog Berries, Inc. v. the Federal Environmental Agency
A case of compliance negotiation
Catherine Preston and Lawrence Susskind
Five-issue negotiation between three factory representatives and three Federal Environmental Agency representatives over the factory's new operational agreement, in the context of harsh public criticism of both parties


Role Simulations
Book Contract, The
Michael Wheeler
Two-party, single-issue distributive negotiation between a publisher and a literary agent over the advance payment for the agent's unpublished but very promising client


Role Simulations
Bradford Development
Negotiating a Linkage Agreement
Michael Wheeler
Two-party, single-issue distributive negotiation over a linkage payment that a developer must make to a city government; includes ethical issues


Role Simulations
Breaking Robert's Rules
The New Way to Run Your Meeting, Build Consensus, and Get Results
Lawrence E. Susskind and Jeffrey L. Cruikshank
Oxford University Press, USA (2006)

A handbook to change the way you hold meetings, paving the way for efficiency, efficacy, and peaceful decision making


Books
Breakthrough Business Negotiation
A Toolbox for Managers
Michael Watkins
San Francisco: Jossey-Bass, 2002.

Winner of the 2002 CPR Award for Excellence in ADR (Outstanding Book Category)


Books
Built to Win
Creating a World-Class Negotiating Organization
Hallam Movius and Lawerence Susskind
Boston, MA: Harvard Business Press (2009)

A prescriptive, tools-driven model for aligning organizational structures, processes and culture with negotiation goals, in order to transform organizational negotiation capabilities into a competitive advantage


Books
Camilia Pictures
Robyn Cali Bacon and Robert C. Bordone
Two-party, multi-issue, potentially integrative settlement negotiation between lawyers for a large entertainment conglomerate and its wholly-owned film production company over the rights to a new documentary film and the clients' future relationship


Role Simulations
Cape Development Case
Michael Wheeler
Two-party real estate negotiation between a developer and a representative of the owner of a parcel surrounded by the developer's land, over the future of both parcels


Role Simulations
Carson Extension
Holly Goo and Lawrence Susskind
Six-party, three-issue negotiation among a landowner and representatives of an engineering firm, U.S. Army Corps of Engineers, town council, and environmental interests over cost and timing of removal of an unauthorized extension of property into a river


Role Simulations
Carson Extension - Mediated Version
Holly Goo and Lawrence Susskind
Seven-person, three-issue mediation among a landowner and representatives of an engineering firm, U.S. Army Corps of Engineers, town council, and environmental interests over cost and timing of removal of an unauthorized extension of property into a river


Role Simulations
Case of the Puerile Printer
Albie Davis and Ericka Gray
Six-party mediation with employees, employer, and legal counsel over the contested result of a sexual harassment grievance procedure


Role Simulations
Casino
Sheila Heen, Scott Peppet and John Richardson
Two-party intra-organizational discussion between a newly-promoted manager and her division vice-president over work performance, responsibility for a new computer game project, and office environment issues


Role Simulations
Chemco, Inc.
Wendy Pabich and Lawrence Susskind
Six-person, five-issue negotiation between three industrial factory representatives and three environmental agency representatives over environmental and economic concerns in the wake of damaging negative publicity for both parties


Role Simulations
Chestnut Drive
Bruce Patton and Mark Gordon
Six-party, multi-issue, intra-group negotiation among neighbors in preparation for an external negotiation regarding a local construction project


Role Simulations
Chestnut Village
Thomas Wiegand
Multi-party, multi-issue negotiation between 3-4 construction company representatives and 5-6 neighborhood representatives over safety and nuisance complaints regarding a local construction project; internal team meetings precede external negotiations


Role Simulations
Chiptech
Deborah Kolb and Michael Wheeler
Two-party negotiation between a company's chief financial officer and the head of the human resources department regarding the budget for the department's reorganization


Role Simulations
Collaborative Negotiation for Human Resource Professionals
Various authors
A six-component curriculum designed to develop skills in Crisis Management, Consultation, Fact-Finding, Negotiation, Facilitation, and Integration of Skills


Curriculum Packages
Collective Bargaining at Central Division
Lawrence Susskind, Charles Hecksher, Elaine Landry
Two-team, multi-issue collective bargaining contract negotiation between three union representatives and three management representatives for a telephone company; includes an internal team meeting before external negotiations


Role Simulations
Collective Bargaining at Southern Express
Lawrence Susskind and Charles Hecksher
Two-team, multi-issue collective bargaining contract negotiation between three union representatives and three management representatives for a major airline; includes an internal team meeting before external negotiations


Role Simulations
Colortek Job
Deborah Kolb
Two-party, multi-issue integrative negotiation between a corporate VP and a prospective employee over salary and other terms of hire


Role Simulations
Common Measures
Paddy Moore, Hal Movius, and Lawrence Susskind
Five-party, four-issue negotiation among managers at an aircraft engine company with the goal of improving quality and operations processes


Role Simulations
Consensus Building Handbook
Lawrence Susskind, Sarah McKearnan, Jennifer Thomas-Larmer
Thousand Oaks, CA: Sage Publications, 1999.

Winner of the 1999 CPR Award for Excellence in ADR (Outstanding Book Category)


Books
Construction in Bunyonville
Bruce Patton
Six-person, multi-issue mediation between two construction company representatives and two neighborhood residents over a construction project's safety and noise issues; mediated by two representatives of the bank financing the construction


Role Simulations
Consultant, The
Michael Wheeler
A discussion exercise designed to spark thought and suggestions on breaking a virtual impasse.


Case Studies & Discussion Exercises
Contract Negotiations in the Building Trades
Lawrence Susskind
Nine-party, multi-issue contract negotiation among three coalitions involved in the building trades; includes internal coalition meetings before the external negotiations


Role Simulations
Coping with International Conflict
A Systematic Approach to Influence in International Negotiation
Roger Fisher, Andrea Kupfer Schneider, Elizabeth Bogwardt and Brian Ganson
Upper Saddle River, NJ: Prentice Hall, 1997.


Books
Costless Warehouse
Joe Voyticky
Four- or five-person negotiation to settle an employee's claim of discriminatory firing and employer's claim of illegal conduct; negotiators represent each party, with optional fifth role who knows confidential details of each party's case


Role Simulations
Crisis in the Company
Margaret Borne, with the assistance of Deborah Kolb, Paddy Moore and Lawrence Susskind
Participant material for the "Crisis Management" module of the Collaborative Negotiation for Human Resource Professionals curriculum.


Case Studies & Discussion Exercises
Critical Path to Corporate Renewal, The
Michael Beer, Russell A. Eisenstat, and Bert Spector
Boston, MA: Harvard Business School Press, 1990


Books
Culture and Negotiation
Edited by Guy Olivier Faure and Jeffrey Z. Rubin
Newbury Park, CA: Sage Publications, 1993


Books
DEC v. Riverside
David Lax, James Sebenius, Lawrence Susskind, and Thomas Weeks
Two-party, multi-issue, scoreable negotiation between a manufacturer and a state environmental agency to reach a settlement over the manufacturer's pollution of a local river


Role Simulations
DEC v. Riverside
Discussion of the PON Simulation
David Lax
A videotaped analysis of players' scores from the PON role simulation "DEC v. Riverside"


Videos & DVDs
Deke Slims' Silver Dollars
Ron Karp, Bruce Patton
Three-person distributive exercise consisting of two separate two-party negotiations between the representative of an estate and two separate coin dealers over the price of a silver coin collection large enough to affect the silver market


Role Simulations
Designing an Integrated Account System
Facilitation in the Company
Deborah Kolb and Lawrence Susskind
Five-person, multi-issue, facilitated negotiation among four managers and a Human Resources facilitator over the design of the company's new account system


Role Simulations
Designing Conflict Management Systems
A Guide to Creating Productive and Healthy Organizations
Cathy A. Costantino and Christina Sickles Merchant (with a foreword by William L. Ury)
San Francisco, CA: Jossey-Bass, 1996


Books
Development Dispute at Menehune Bay
Lawrence Susskind, Thomas Dinell, and Vicki Shook
Six-party, multi-issue, facilitated negotiation of a dispute over environmental issues, native rights, and commercial development interests in Hawaii


Role Simulations
Development Negotiations in the Project Review Process
John Forester
Two-party, three-issue, scoreable negotiation between a developer and a city planner over the design, process, and affordability of a proposed housing development


Role Simulations
Development on Bay Island
Rafael Montalvo and Bruce Stiftel
Two-party distributive negotiation between a developer and a city representative over the amount of money the developer will pay the city to defray costs associated with development


Role Simulations
Difficult Conversations
How to Discuss What Matters Most
Douglas Stone, Bruce Patton and Sheila Heen
New York, NY: Viking/Penguin, 1999


Books
Dirty Laundry
Pat Aaron
Three-person mediated small-claims dispute between a dry cleaning business and a customer over compensation for torn shirts


Role Simulations
DirtyStuff I
Lawrence Susskind
Five-person, multi-issue facilitated negotiation among industry, environmental, labor, and government representatives to develop single-text regulation of toxic industrial by-product


Role Simulations
DirtyStuff II
Jeffrey Litwak and Lawrence Susskind
Six-person, multi-issue facilitated negotiation among industry, environmental, consumer/community, labor, and government representatives to develop single-text regulation of toxic industrial by-product


Role Simulations
Discount Marketplace and Hawkins Development
Lawrence Bacow
Two-party negotiation betwen a shopping center developer and a prospective anchor tenant over the terms of the proposed lease's "use, assignment, and subletting" clause


Role Simulations
Divide or Conquer
How Great Teams Turn Conflict Into Strength
Diana McLain Smith
Penguin (2008)

Redefining teams as not a bunch of individuals but rather as the sum of their relationships, this book offers a step-by-step approach for understanding and transforming organizational and team relationships


Books
Drug Testing in the Workplace
Joel Cutcher-Gershenfeld and Roger Winthrop
Three-person employment mediation between a truck driver and his company's personnel director, mediated by an Employee Assistance Program representative, regarding a positive drug test; a four-person version also includes a union representative


Role Simulations
Eazy's Garage
Two-party (lawyers only) version
Bruce Patton
Two-party negotiation between lawyers for an auto mechanic and a customer over a disputed auto repair bill


Role Simulations
Ellis v. MacroB
Kate Harvey and David Kovick, under the supervision of Lawrence Susskind and Jennifer Brown
5-person nonscorable mediation between an employee and his/her corporate employer regarding potentially conflicting values and interests around issues of homosexuality and religious faith


Role Simulations
ENCO
Jeswald W. Salacuse, Arun Venkataraman, and Fritz von Carp
A discussion exercise regarding an international business contract negotiation


Case Studies & Discussion Exercises
Everyday Negotiation
Navigating the Hidden Agendas in Bargaining
Deborah M. Kolb and Judith Williams
San Francisco, CA: Jossey-Bass, 2003.


Books
Fact-Finding
Harassment and Discrimination Charges in the Company
Paddy Moore
Participant material for the "Fact-Finding" module of the Collaborative Negotiation for Human Resource Professionals curriculum.


Case Studies & Discussion Exercises
Fie's Agent
Jeremy Bird under the supervision of Melissa Manwaring
Two-party integrative e-mail negotiation between a soccer star and her long-term representative over the terms of a potential new agency contract


Role Simulations
First City Bank and the Press
Developing a Public Relations Strategy
Jeffrey Litwak and Lawrence Susskind
Six-party negotiation among lending institution representatives, community leaders, a contractors' assocation, and the mayor's office to develop a public relations strategy and solutions to a foreclosure crisis caused by a widespread mortgage scam


Role Simulations
Flagship Airways
Paddy Moore, Hal Movis and Lawrence Susskind
Six-person, four-issue negotiation between three representatives of an industrial manufacturer and three representatives of its primary client over restructuring of an existing purchase agreement


Role Simulations
Foreign Direct Investment in Mandoa
Michèle Ferenz, Stan Byers, and David Fairman, with assistance from Professor Lawrence Susskind
A facilitated multi-party negotiation among government officials regarding the design of a foreign direct investment strategy that balances economic, societal, and environmental concerns


Role Simulations
Fresh Air
Candace Modlin with Robert C. Bordone
Two-party or two-team, multi-issue, integrative/distributive negotiation between representatives of a new low-cost airline and a potential headquarters city over an incentives package and airport facilities


Role Simulations
Gadgets, Inc.
Cheri Peele and Lawrence Susskind
Six-party, four-issue negotiation among a company's management and union representatives, environmental groups, and state and federal environmental agencies over fines and adoption of new technology in response to the company's illegal polluting


Role Simulations
GE International Contract
Duncan MacLaren; adapted from The Tendley Contract by Michael Wheeler
Two-party potentially integrative contract negotiation between representatives of a large corporation and a consulting firm over very different expectations of the cost of services


Role Simulations
Getting It DONE
How to Lead When You're Not in Charge
Roger Fisher and Alan Sharp
New York, NY: Harper Collins, 1998.


Books
Getting Past No
Negotiating in Difficult Situations
William Ury
New York, NY: Bantam Books, 1993

Winner of the 1991 CPR Award for Excellence in ADR (Outstanding Book Category)


Books
Getting Ready to Negotiate
The Getting to YES Workbook
Roger Fisher and Danny Ertel
New York, NY: Penguin Books, 1995


Books
Getting to YES
Negotiating Agreement Without Giving In
Roger Fisher, William Ury, and Bruce Patton (for the 2nd edition)
New York, NY: Penguin Books, 1991


Books
Getting Together
Building Relationships as We Negotiate
Roger Fisher and Scott Brown
New York, NY: Penguin Books, 1989


Books
Global Negotiator (The)
Making, Managing, and Mending Deals Around the World in the Twenty-First Century
Jeswald W. Salacuse
Palgrave Macmillan (2003)


Books
Great Negotiator Case Study Series
Stuart Eizenstat/ Negotiating the Final Accounts of World War II
Jeswald Salacuse with Kristin Schneeman
Factual case study regarding former EU Ambassador and Deputy Treasury Secretary Stuart Eizenstat's work negotiating reparations for victims of World War II


Case Studies & Discussion Exercises
HackerStar Negotiation, The
Harvard Negotiation Project
Morgan Guaranty Trust Company (1985)

Realistic video depicting the use of principled negotiation to prepare for and negotiate a bitter business dispute, featuring Getting to YES co-author Roger Fisher


Videos & DVDs
Handbook of Dispute Resolution (The)
Michael L. Moffitt and Robert C. Bordone, eds.
Program on Negotiation / Jossey-Bass, 2005

Winner, National Institute for Advanced Conflict Resolution's 2005 Book Award

A cutting-edge, comprehensive, inter-disciplinary resource regarding the nature of disputes and the range of dispute resolution processes



Books
Hans Brandt
Jeswald W. Salacuse
Program on Negotiation, 2003

A short dramatized problem regarding an intra-company dispute over the appropriate integration of a German engineer into a U.S.-based software development team


Videos & DVDs
Happy Valley Consolidated School District/AFTEA Labor-Management Committee Meeting
Joel Cutcher-Gershenfeld, Dale Bricker and Lawrence Poe
Two-team, six-issue negotiation between three teachers' union representatives and three school district representatives over a meeting agenda and a proposed wellness program, among other issues


Role Simulations
Harborco
Denise Madigan, Thomas Weeks, Lawrence Susskind
Six-party, multi-issue, scoreable negotiation among representatives of a port developer, labor union, environmental coalition, other regional ports, governor's office, and department of coastal resources over a proposal to build a new deep-water port


Role Simulations
Her Place at the Table
A Woman's Guide to Negotiating Five Key Challenges to Leadership Success
Deborah M. Kolb, Judith Williams, and Carol Frohlinger
San Francisco: Jossey-Bass, 2004.

A practical guide for women negotiating the challenges of any demanding role, including tips for avoiding common traps and strategic moves for success


Books
Hidden Conflict in Organizations
Uncovering Behind-the-Scenes Disputes
Deborah M. Kolb and Jean M. Bartunek, editors
Newbury Park, CA: Sage Publications, 1992


Books
Hiring a Newtonian
Robert Smith and Ericka Gray
Two-party, multi-issue negotiation between a human resources director and a prospective employee over terms of hire that highlight cultural differences


Role Simulations
Hitana Bay Development Simulation
International Programme for the Management of Sustainability, with Lawrence Susskind
Ten-party, multi-issue negotiation among government, development, industry, labor, and preservation interests over port improvements, real-estate development, and environmental protection in a Caribbean island harbor expansion


Role Simulations
Hong Kong Property Deal
Larry Crump, based on a concept developed by Michael Wheeler and Lawrence Susskind
Two-party potentially integrative negotiation between a property owner and a neighboring business over the sale of two real estate parcels


Role Simulations
Hopkins HMO
Janet Martinez
Three-party, multi-issue contract negotiation among representatives for an HMO and two pharmaceutical companies over the purchase of a new antidepressant drug


Role Simulations
Hopkins Hospital
Janet Martinez
Three-party, multi-issue contract negotiation among representatives for a hospital and two pharmaceutical companies over the purchase of a new antidepressant drug


Role Simulations
Human Side of Enterprise (The)
Annotated Edition
Douglas McGregor, updated and with new commentary by Joel Cutcher-Gershenfeld
McGraw-Hill (2006)

Newly annotated edition of the management classic that proposed Theory Y - that individuals are self-motivated - as an alternative to Theory X - that employees must be commanded and controlled


Books
Humboldt
Mediating a Regional Development Dispute
Lawrence Susskind
Eight-person, multi-issue mediation among regional government, environmental, development, and business interests regarding environmental and economic tradeoffs and ethical issues in the development of a manufacturing plant


Role Simulations
Jerry
Ron Karp and Bruce Patton
Two-party conversation between an employee and his supervisor regarding the employee's recent poor job performance and potential termination


Role Simulations
John & Mary
James Lawrence
Five- or six-person mediation between manufacturing company management and a former employee (and their respective counsel) regarding the employee's departure amid allegations of sexual harassment; optional extra role for manager accused of harassment


Role Simulations
John Janssen and the Company
Negotiated Decision Making in Organizations (Employment Practices)
Paddy Moore, with the assistance of Lawrence Susskind
Three-party negotiation among a company's human resources manager, senior manager, and a supervisor over whether to reverse plans to fire the supervisor's employee


Role Simulations
Judgment in Managerial Decision Making (Sixth Edition)
Max H. Bazerman
New York: John Wiley & Sons, 2002


Books
Kelly Corporation, The
Ron Karp and Bruce Patton
Three-party brief negotiation among a supervisor and two employees who are each asking for a raise


Role Simulations
Lattitude.com
Melissa Manwaring
Two-party distributive e-mail negotiation regarding the potential sale of a domain name


Role Simulations
Leading Leaders
How to Manage Smart, Talented, Rich and Powerful People
Jeswald Salacuse
New York, NY: AMACOM, 2005

Selected by the Toronto Globe & Mail as one of the Top Ten Business Books of 2006


Books
Least-Cost Planning Exercise
Clinton Andrews and Lavinia Hall
Six-party, multi-issue mediation among electric utilities, consumer interests, environmentalists, and mediator with technical expertise, over the best way to meet increased demands for electricity


Role Simulations
Leaves Before the Fall
James K.L. Lawrence
Lawyers negotiate terms of an employer/employee dispute. The primary characteristic of the Leaves Before the Fall simulation is that the facts set out in each representative’s “confidential instructions” are the same – identical in every respect.


Role Simulations
Little v. Jenks
Karen Falkenstein Green
Two-party small-claims settlement mediation between two former friends over the sale of a problematic used car


Role Simulations
Making Global Deals
What Every Executive Should Know About Negotiating Abroad
Jeswald W. Salacuse
Cambridge, MA: PON Books, 2002 (Originally published in 1991 by Random House)


Books
Manager as Negotiator (The)
Bargaining for Cooperation and Competitive Gain
David A. Lax and James K. Sebenius
New York, NY: The Free Press, 1986


Books
Managing Change
The HR Challenge
Joel Cutcher-Gershenfeld
Six-party, multi-issue negotiation among human resource and line managers to create a plan for improving communication and outsourcing recruitment activities


Role Simulations
Managing Growth in Rockville
Armand Ciccarelli and Lawrence Susskind
Seven-person, multi-issue mediation among business, planning, environmental, and agricultural interests regarding growth management and comprehensive planning


Role Simulations
MAPO--Administration Negotiation
Mark Gordon, Elizabeth Gray, Tim Rieser, Lynn Gerb
Two-team, multi-issue collective bargaining negotiation between three police union representatives and three municipal representatives over police salaries, benefits, and working conditions


Role Simulations
Marsh County Case
John Perryman
A set of four simultaneous and potentially interactive multi-party negotiations among locally elected officials, industry representatives, and community leaders regarding a range of economic, educational, environmental, and social issues


Role Simulations
Matter of Arthur Hangtough
JAMS/Endispute
Two-party negotiation between representatives of a company and an employee over the terms of termination and severance pay amid charges of past sexual harassment by the employee


Role Simulations
MC Metals
Dan Delisi, under the supervision of Lawrence Susskind and Paul Levy
Six-person integrative negotiation among representatives of manufacturing company, occupational safety agency, union, local fire department, and local technical expert to settle claims of safety violations that allegedly caused two employee deaths


Role Simulations
McMillin - SOS
Harvard Law School Board of Student Advisors, with refinements by Guhan Subramanian and Melissa Manwaring
Two-team, multi-issue negotiation between representatives of a restaurant conglomerate and a neighborhood organization over zoning requirements for a possible fast-food restaurant in a historic university neighborhood


Role Simulations
Mediators at Work
Termination Tempest
Marjorie Corman Aaron and Dwight Golann
Program on Negotiation, 2004

An unscripted, realistic demonstration of the mediation of an employment dispute


Videos & DVDs
Mediators at Work
Breach of Warranty
Marjorie Corman Aaron and Dwight Golann
Program on Negotiation (1999)

An unscripted, realistic demonstration of the mediation of a commercial legal dispute


Videos & DVDs
MedLee
In Pursuit of a Healthy Joint Venture
Candace Lun and Jeswald Salacuse
Two-party, four-issue negotiation between representatives of two companies with different national and corporate cultures regarding a possible joint venture


Role Simulations
Meridia and Petrocentram
Abram Chayes and Antonia Handler Chayes
Two-party, four-issue negotiation between representatives of a Central American country and an international petroleum corporation over the terms of an offshore drilling project


Role Simulations
Mountain View Farm
Roger Fisher and Andrew Clarkson
Two-party, multi-issue integrative negotiation between a farmer and a neighbor over the sale or lease of part of the neighbor's land


Role Simulations
Mouse Exercise
Geoffrey Fink and Maria Baute Stewart
Seven-party, multi-issue negotiation among a theme-park developer, neighboring mayors, a regional organization, and a national government representative over the development of a proposed theme park; involves coalition-building and cultural issues


Role Simulations
Multimode, Inc.
Lawrence Susskind
Two-party intra-organization negotiation between a company's financial and human resources officers regarding the amount of a budget increase


Role Simulations
Multiparty Negotiation
Four-Volume Set
Lawrence E. Susskind & Larry Crump
London: SAGE Publications, Ltd., and the Program on Negotiation at Harvard Law School (2008)

This comprehensive four-volume collection on multiparty negotiation brings together nearly 100 classic works and cutting-edge papers from law, international politics, organization studies and public administration


Books
Multisearch Software
Eric Gould and Michelle Easter
Two-party integrative negotiation between a software developer and a software manufacturer over a possible contract for a new search engine product


Role Simulations
Multisumma
Patricia Moore and Hal Movius with Lawrence Susskind
Six-party, four-issue negotiation among representatives of several international aircraft companies over the terms of a potential long-term partnership


Role Simulations
Mutual Gains Enterprise (The)
Forging a Winning Partnership Among Labor, Management and Government
Thomas A. Kochan and Paul Osterman
Cambridge, MA: Harvard Business School Press, 1994


Books
Negotiating a Template for Labor Standards
The U.S.-Chile Free Trade Agreement
Professor Leonard Bierman and Jason Campbell
Detailed factual case study that tracks the negotiation of the labor provisions in the U.S.-Chile Free Trade Agreement


Case Studies & Discussion Exercises
Negotiating Budget Cuts at Newtowne Hospital
Lawrence Susskind
Six-person negotiation among hospital administration and employee representatives to reach consensus on budget cuts in three departments


Role Simulations
Negotiating in Today's World
Successful Deal Making at Home and Abroad
Jeswald W. Salacuse
Commonwealth Films (1993)

A comprehensive video-based seminar featuring Professor Jeswald Salacuse, a leading authority on global deal making


Videos & DVDs
Negotiating on Behalf of Others
Advice to Lawyers, Business Executives, Sports Agents, Diplomats, Politicians, and Everyone Else
Robert H. Mnookin and Lawrence E. Susskind, eds.
Thousand Oaks, CA: Sage Publications, 1999


Books
Negotiating Rationally
Max H. Bazerman and Margaret A. Neale.
New York, NY: Free Press, 1992


Books
Negotiation
Strategies for Mutual Gain
Edited by Lavinia Hall
Newbury Park, CA: Sage Publications, 1993


Books
Negotiation Analysis
The Science and Art of Collaborative Decision Making
Howard Raiffa, with John Richardson and David Metcalfe
Cambridge, MA: Belknap Press, 2003

Winner of the 2003 CPR Award for Excellence in ADR (Outstanding Book Category)


Books
Negotiation Genius
How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond
Max Bazerman and Deepak Malhotra
New York: Bantam, 2007

Clear and methodical advice for preparing for and executing any negotiation, drawing on decades of behavioral research and the experience of thousands of business clients

Co-winner of the 2008 CPR Award for Excellence in ADR (Outstanding Book Categ



Books
Negotiation of a Commercial Lease
The Program on Negotiation
An unscripted video showing two different pairs of real estate professionals negotiating the terms of a commercial lease


Videos & DVDs
Negotiation Pedagogy Video Series, Part I
Professor Michael Wheeler (Harvard Business School)
Michael Wheeler (featured) and Melissa Manwaring (producer)
Program on Negotiation (2003)

An unscripted video showing an experienced negotiation professor teaching a complete class session through role simulation debrief, video, and discussion, interspersed with instructor commentary


Videos & DVDs
Negotiation Pedagogy Video Series, Part II
Professor Lawrence Susskind (MIT)
Lawrence Susskind (featured) and Melissa Manwaring (producer)
Program on Negotiation (2005)

An unscripted video showing an experienced negotiation professor teaching an executive education session through the running and debriefing of the "Teflex Products" role simulation, interspersed with instructor commentary


Videos & DVDs
Negotiation Syllabus Collection
A collection of syllabi from negotiation and dispute resolution educators at a variety of institutions.


Free Downloads
Negotiation Theory and Practice
Edited by J. William Breslin and Jeffrey Z. Rubin
Cambridge, MA: PON Books, 1991


Books
Negotiation, Decision Making and Conflict Management
Max H. Bazerman (ed.)
Cheltenham, UK: Edward Elgar Publishing Limited, 2005

Three-volume authoritative reference selection of some of the most significant writings on negotiation, decision making, and conflict management from 1950 - 2002


Books
Negotiations and Change
From the Workplace to Society
Thomas A. Kochan and David B. Lipsky, eds.
Ithaca, NY: Cornell University Press, 2003.


Books
Negotiauctions
New Dealmaking Strategies for a Competitive Marketplace
Guhan Subramanian
New York, NY: W. W. Norton (2010)

Bringing together auction theory and negotiation theory in a practical and accessible way, Negotiauctions is an authoritative guide to negotiating deals.


Books
Ocean Splash
The Consensus Building Institute, Inc.
Two-party, two-issue scoreable negotiation between a charity and a corporate sponsor regarding the number and placement of advertising banners at a fundraising walk


Role Simulations
Office Imbroglio
Marjorie Corman Aaron and JAMS/Endispute
A two-party negotiation (or optional mediation) between a manager and employee regarding the employee's decline in job performance


Role Simulations
Offshore Wind Farm Negotiation
MIT students in the Department of Urban Studies and Planning, under the supervision of Prof. Lawrence Susskind and Dr. Herman Karl
8-party nonscorable negotiation among commercial, environmental, and governmental stakeholders over a controversial proposal to develop offshore wind farms


Role Simulations
Oil Pricing Exercise
Roger Fisher
Two-team, scoreable, multiple round, "prisoner's dilemma"-style negotiation between representatives of two countries over the monthly price for barrels of oil


Role Simulations
Onembo and Benjamin Rug Co. v. Runyon and Lebeau
Karen Falkenstein Green
Three-person small claims court mediation between a rug company owner and a customer over the return of a made-to-order rug


Role Simulations
Overworked HR Professional
Professional Strategies for Integrating New Skills into Daily Operations
Deborah Kolb
Participant material for the "Integration of Skills" component of the Collaborative Negotiation for Human Resource Professionals curriculum.


Case Studies & Discussion Exercises
Parker-Gibson
Michael Wheeler
Two-party, single-issue distributive negotiation between two neighbors regarding the potential sale of a vacant lot; refinement of Appleton-Baker


Role Simulations
Parking Facility Venture
Michael Wheeler
Three-party scoreable negotiation among three firms regarding the joint construction of an off-street parking facility; variation of "Three-Party Coalition"


Role Simulations
Parking Spaces for Super Computer
Consensus Building Institute, Inc.
Two-party, two-issue scoreable negotiation between an office building owner and commercial tenant over the terms of a lease for parking spaces


Role Simulations
Pepulator Pricing Exercise
Mark Drooks and Mark Gordon
Two-team, scoreable, multiple round, "prisoner's dilemma"-style negotiation between representatives of two companies over the monthly price for fictional products called "pepulators"


Role Simulations
Point of the Deal (The)
How to Negotiate When Yes Is Not Enough
Danny Ertel and Mark Gordon
Harvard Business School Press (2007)

A practical explanation of how to transition from a deal-maker mentality (focusing on making the agreement) to an implementation mindset (ensuring the deal generates value for your company after the ink on the contract has dried)


Books
Power of a Positive No (The)
How to Say No and Still Get to Yes
William Ury
New York: Bantam Books, 2007

From the coauthor of Getting to YES, a simple yet powerful three-step method for saying No firmly and effectively, without destroying relationships


Books
Powergraphics
Michael Watkins, Marjorie Corman Aaron and Joshua Weiss
Two-party integrative negotiation between business partners concerning the ownership of a new computer program one of them has developed; condensed, non-agent version of PowerScreen Problem


Role Simulations
PowerScreen Problem
Bruce Patton, Mark Gordon and Andrew Clarkson
Two-party integrative negotiation between the lawyers for business partners concerning the ownership of a new computer program one of them has developed


Role Simulations
Predictable Surprises
The Disasters You Should Have Seen Coming and How to Prevent Them
Max H. Bazerman and Michael D. Watkins
Harvard Business School Publishing, 2004

An exploration of why political and organizational leaders so often miss or ignore impending disasters, despite having all of the evidence necessary to anticipate them, and what they can do to prevent them


Books
Puerto Mauricio Development Conflict Simulation
Parts I and II
Mieke van der Wansem, Tracy Dyke and Lawrence Susskind
Thirteen-person, multi-issue, two-round, partially scoreable negotiation among government, industry, environmental, and farming stakeholders to develop a land-use plan (Part I) and among additional government stakeholders over plan approval (Part II)


Role Simulations
Pullman Strike Role Play (The)
Workable Peace: The Rise of Organized Labor in the United States
Orion Kriegman and Stacie Nicole Smith, under the direction of Stacie Nicole Smith and David Fairman
Six-person mediated negotiation among representatives of the Pullman Palace Car Company, its workers and others involved in a general strike, to address issues of workers' rights


Role Simulations
Rational Games
A Philosophy of Business Negotiation from Practical Reason
Mark A. Young
Westport, CT: Quorum Books, 2001


Books
Rebuilding the World Trade Center Site
An Exercise in Multi-Party Negotiation
Lawrence Susskind (featured)
Program on Negotiation and International Institute for Conflict Prevention and Resolution (2007)

A group of legal, business, and dispute resolution professionals negotiate a six-person, facilitated role simulation regarding the reconstruction of the World Trade Center site in New York City, following the 9/11/2001 terrorist attacks


Videos & DVDs
Restaurant Rancor
Ericka Gray
Two-party workplace negotiation between two servers over how to fairly divide tips


Role Simulations
Right From the Start
Taking Charge in a New Leadership Role
Dan Ciampa and Michael Watkins
Boston, MA: Harvard Business School Press, 1999


Books
Rise of Organized Labor in the United States (The)
A Workable Peace Curriculum
The Consensus Building Institute and the Program on Negotiation at Harvard Law School
Cambridge, MA: PON Books (2008)

A Workable Peace Curriculum unit set in the context of the birth of the U.S. labor movements. Students explore the Homestead Strike and the Pullman Strike as a means of learning conflict resolution skills.


Curriculum Packages
Robyn & Luis
Jeswald W. Salacuse
Program on Negotiation, 2004

A short dramatized problem regarding a dispute between two corporate officers over the best way to improve company profitability


Videos & DVDs
Rosenberg v. Lincoln Landscaping
Pat Aaron
Three-person small claims mediation between a landscaping company and its client over a disputed bill and quality of service


Role Simulations
Rushing River Cleanup
Bruce Patton
Three-party, scoreable, single-issue negotiation among three manufacturers over two- or three-party coalitions for complying with waste cleanup regulations; variation of Three-Party Coalition Exercise


Role Simulations
Salary Negotiation
Aleza Spalter
Two-party negotiation between a supervisor and employee over a possible salary raise in the context of mixed job performance


Role Simulations
Sally Soprano I
Wayne Davis, Mark Gordon and Bruce Patton
Two-party integrative negotiation between agents for an opera singer and an opera house regarding a possible contract for an upcoming production


Role Simulations
Sally Soprano II
Wayne Davis, Mark N. Gordon and Bruce Patton
Two-party integrative negotiation between agents for an opera singer and an opera house regarding a possible contract for an upcoming production, under conditions of full disclosure.


Role Simulations
Saving the Last Dance
Mediation Through Understanding
Gary J. Friedman, Jack Himmelstein, and Robert H. Mnookin
Program on Negotiation & Center for Mediation in Law, 2001

A mediation training video illustrating the non-caucus "Mediation through Understanding" model [now available on DVD]


Videos & DVDs
Seven Secrets for Negotiating with Government
How to Deal with Local, State, National, or Foreign Governments--and Come Out Ahead
Jeswald W. Salacuse
New York: AMACOM/American Management Association, 2008

Addresses the key variables involved in negotiating with government, from the influence of bureaucracy to the perception of power on the government side of the negotiating table


Books
Smart Choices
A Practical Guide to Making Better Decisions
John S. Hammond, Ralph L. Keeney, and Howard Raiffa.
Boston, MA: Harvard Business School Press, 1999

Winner of the 1998 CPR Award for Excellence in ADR (Outstanding Book Category)


Books
Smart Money Decisions
Why You Do What You Do With Money (And How to Change for the Better)
Max H. Bazerman
John Wiley & Sons, 1999


Books
Smithfield v. Rudfurd's Home Repairs
Pat Aaron
Three-person small claims mediation between a homeowner and repair company regarding unfinished roof repair


Role Simulations
Social Services
A Three-Party Exercise
Denise Madigan
Three-party scoreable negotiation among three non-profit social service providers over whether to apply for funding in a consortium of two or three; variation of Three-Party Coalition Exercise


Role Simulations
Software Return
Bruce Patton
Two-party negotiation between a customer and a returns clerk about the return of a defective software package


Role Simulations
St. Francis Hospital and the Managed Medical Model
Patricia Moore and Lawrence Susskind
Five-party, four-issue negotiation among representatives for a financially struggling hospital's administrators, doctors, and nurses over budget priorities and expanded application of the managed medical model


Role Simulations
Stakes of Engagement (The)
Nicholas Sabin
Two-party, multi-issue, scoreable negotiation regarding a prenuptial agreement, calling for a balance of substantive and relationship concerns


Role Simulations
Strategic Negotiations
A Theory of Change in Labor-Management Relations
Richard E. Walton, Joel E. Cutcher-Gershenfeld, and Robert B. McKersie
Boston, MA: Harvard Business School Press, 1994


Books
Super Slipster
Matt Smith under the supervision of Robert C. Bordone, with revisions by Michael Moffitt
Two-party personal injury settlement negotiation between the attorney for the injured plaintiff and general counsel for the defendant toy manufacturing company


Role Simulations
Team Meeting
Joel Cutcher-Gershenfeld
Five-party, multi-issue, time-constrained negotiation among members of a factory work team, a union steward, and a supervisor over a range of individual agenda issues


Role Simulations
Team Talk
The Power of Language in Team Dynamics
Anne Donnellon
Boston, MA: Harvard Business School Press, 1996


Books
Technology Equipment Partners
Tracey Brenner, under the supervision of Lawrence Susskind
Two-team, six-party, four-issue negotiation between representatives of two corporations setting up a simultaneous high-tech joint venture and purchasing agreement


Role Simulations
Teflex Products
Lawrence Susskind and James Lawrence
Five-party, multi-issue negotiation among representatives of a pharmaceutical company, a medical drug manufacturer, and three consumer organizations over the delayed release of a new drug


Role Simulations
Telecom Services
Beth Doherty under the supervision of Lawrence Susskind
Two-party, two-issue, integrative, scorable negotiation over the terms of a telecommunications services contract


Role Simulations
Telemachus Technology
Ellen Waxman and George Maxe
Three-party intra-organizational negotiation among mentor, mentee, and mentee's manager regarding an upcoming meeting that touches on diversity, communication, and mentorship issues


Role Simulations
Tendley Contract
Michael Wheeler
Two-party integrative contract negotiation between a computer consultant and a school district representative at an apparent impasse over different expectations over cost of services


Role Simulations
Terminal Lighting Problems
Marjorie Corman Aaron and JAMS/Endispute
Two-party integrative negotiation between a contractor and an airport client regarding the delayed installation of lighting fixtures


Role Simulations
Termination Tempest
Marjorie Corman Aaron
Four-person, two-team settlement negotiation between a terminated employee and counsel, and the former employer and counsel, regarding possible settlement of an age discrimination lawsuit


Role Simulations
The Law of International Investment Treaties
Jeswald W. Salacuse
New York, NY: Oxford University Press (2010)

Explains the nature, history, and significance of investment treaties and their impact on international investors and investments, as well as on governments that are parties to them.


Books
Theotis Wiley
Jake Erhard, under the supervision of Robert Bordone
Two-party integrative negotiation between agents for a basketball player and a shoe manufacturer over a possible sneaker endorsement deal


Role Simulations
Third Side (The)
Why We Fight and How We Can Stop
William L. Ury
New York: Penguin, 2000


Books
Three-Party Coalition Exercise
Lawrence Susskind
Short three-party scorable negotiation among representatives of three organizations over the integrative and distributive aspects of a possible 2- or 3-party coalition


Role Simulations
TownCenter.com
Eric Gould and Michelle Easter
Two-party negotiation between a start-up company owner and a marketing firm over the potential sale of an internet domain name


Role Simulations
Trademore Personnel
Lawrence Susskind and Bruce Patton
Three-person, integrative, facilitated negotiation with two department heads and a Human Resources observer/facilitator regarding the possible transfer of an employee from one department to the other


Role Simulations
Tucker Graphics, Inc. and Nihon Ichiban Technology
Sean Cote under the supervision of Abram Chayes and Antonia Handler Chayes
Three-person mediated or arbitrated settlement conference regarding a contract dispute between a U.S.-based graphics firm and a Japanese digital printer manufacturer


Role Simulations
United States v. Dunlop
Dan Vogel, under the supervision of Robert Bordone
Four-person, three-issue, two-round between U.S. prosecutors, an executive charged with securities fraud, and defense counsel over the terms of a possible plea bargain; attorney-client interviews are followed by a plea bargain negotiation


Role Simulations
Water Woes
Marjorie Corman Aaron and JAMS/Endispute
Three-person mediation between an architect and a real estate developer over responsibility and compensation for a major construction error


Role Simulations
Weathers and Evans
Douglas Stone
Two-party negotiation between a law firm partner and former associate regarding sexual harassment allegations


Role Simulations
Welding Connection
Marjorie Corman Aaron and Jim Lawrence
Four-person grievance mediation among counsel for a welding company, a union representative, and a discharged employee over the legitimacy of the discharge, which was based on a positive drug test


Role Simulations
What's Fair
Ethics for Negotiators
Carrie Menkel-Meadow and Michael Wheeler, eds.
San Francisco, CA: Program on Negotiation & Jossey-Bass, 2004

An edited collection of writings on the topic of ethics in negotiation


Books
When Spider Webs Unite
Five Case Studies of the Third Side in Action
Joshua N. Weiss, Brian Blancke, Bianca Wulff, Rebecca J. Wolfe, Mark Young, and Chang In Shin
Cambridge, MA: PON Books 2002


Books
Williams Medical Center
Eileen Babbitt and Lawrence Susskind
Five-party negotiation among representatives of pharmacists, physicians, nurses, and administrators to develop recommended changes to the drug prescription policy of a large metropolitan teaching hospital


Role Simulations
Wise Advisor (The)
What Every Professional Should Know about Consulting and Counseling
Jeswald W. Salacuse
Westport, CT: Praeger, 2000


Books
Women Negotiate
Deborah M. Kolb, with the Simmons College Graduate School of Management, and the Program on Negotiation at Harvard Law School.
Simmons College Graduate School of Management, 1989

An exploration of the issue of gender in negotiations, featuring interviews with three professional women negotiators


Videos & DVDs
Work Rules Strategy
Kathleen Valley
Two-team iterated scoreable prisoner's dilemma exercise set in a labor/management context


Role Simulations
Workplace Dispute Resolution
Sandra E. Gleason.
East Lansing, MI: Michigan State University Press, 1997


Books
World Trade Center Redevelopment Negotiation
Lawrence Susskind, Katherine Harvey, David Kovick, F. Peter Phillips, Marc Wolinsky, Cathy Cronin Harris, and Simeon Baum
Six-person facilitated negotiation among representatives of the city, state, developer, insurer, and victims' families regarding the redevelopment of the World Trade Center site following the Sept. 11, 2001 terrorist attacks


Role Simulations
WP01-3
Maximizing the Contribution of Diverse Voices in Virtual Teams
Janice A. Klein and Astrid Kleinhanns
Program on Negotiation (2001)

A research-based exploration of the factors that impede effective collaboration in "virtual" corporate teams linked by technology


Working Papers
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